Operations Risk Assessment By Enite Team

Situation

Enite was approached by the power merchant group within a global energy company to review their operations, across markets and business functions, and provide an executive-level view of those processes with a focus on highlighting risks in key nodes of communication.

The objectives were to:

• Interview process owners across all operations areas and markets
• Create and validate process maps across all processes evaluated.
• Evaluate all process steps on risk of communication outage
• Evaluate all communication nodes across processes based on redundancy, fail over, and process risk

Approach

Enite completed the assessment through a three-phased approach over a 4-week timeline:

Analytics

Enite reviewed, analyzed, quantified and documented all processes across operations areas

Deliverables

• Process maps highlighting communication nodes across operations
• Outage risk assessment by process and process step
• Technology risk assessment by communication node
• Risk heat map across processes and communication nodes